The Experiential Design Index

Survivor Stories: An Interactive Dialogue — Museum of Jewish Heritage – A Living Memorial to the Holocaust

Survivor Stories: An Interactive Dialogue, a permanent interactive installation developed by USC Shoah Foundation and USC Libraries in partnership with the museum, opened January 2025 at the Museum of Jewish Heritage in New York City.

VenueMuseum of Jewish Heritage – A Living Memorial to the Holocaust
Project typeInstallation
StatusCompleted
Year completed2025
Technologiesinteractive video testimony, natural language processing

Credits

FirmRoleNote
usc-shoah-foundation Content Production AI / Machine Learning Developed the interactive testimony content and matching technology, in partnership with USC Libraries and the museum; a university research institute rather than a commercial design/build firm — the same entity behind the Virginia Holocaust Museum and Illinois Holocaust Museum Experience360 Dimensions in Testimony installations, credited there only in prose since a separate design/AV firm (MAD Systems, Luci Creative) was available to carry the formal credit. Here no such separate firm was found in press coverage, so USC Shoah Foundation is credited directly. .

Description

Visitors hold a button on a mounted screen, ask a question aloud, and the system matches it to one of 150+ pre-recorded video answers from 10 Holocaust survivors, played on an adjacent screen.

Sources